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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of not clickbate says me

not clickbate says me

April 14, 2026

5  out of  5
rating by not clickbate says me
"10/10 would recommend Caitlyn even helped me after hours!!"
We responded:
"Thank you so much for the 5-stars, not! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Zach Coffey’s Team anytime."
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Diania Long

April 8, 2026

5  out of  5
rating by Diania Long
"Desiree at Zach Coffey State Farm dud a great job responding in timely response to my inquiries. Great Insurance Company."
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Zach Coffey’s Team. "
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Rob Cantrell

April 8, 2026

5  out of  5
rating by Rob Cantrell
"Everyone at the office was extremely helpful and professional. They helped me file my claim and the reimbursement came within a week. It's rare to find that level of service anymore - highly recommend!"
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Zach Coffey’s Team here in Morristown . "
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Victoria Reed

April 6, 2026

5  out of  5
rating by Victoria Reed
"The staff is wonderful and it has been a great experience!"
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Morristown to know that you had such a wonderful experience with us here on State Farm Agent Zach Coffey’s Team."
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Kenadi Sargent

March 20, 2026

5  out of  5
rating by Kenadi Sargent
"Caitlyn was very helpful and made switching over my insurance very fast and easy"
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Morristown to know that you had such a wonderful experience with us here on State Farm Agent Zach Coffey’s Team."
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Caiden Broyles

March 19, 2026

5  out of  5
rating by Caiden Broyles
"Caitlyn provided me with amazing service I was super satisfied by her work. Desiree is fantastic as well!"
We responded:
"Caitlyn does a great job! Glad she could help out!"
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skyler williams

March 17, 2026

5  out of  5
rating by skyler williams
"Desiree helped me to get the best prices for my vehicle."
We responded:
"skyler, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Zach Coffey’s Team—we are always here to help!"
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gtajoe

February 27, 2026

5  out of  5
rating by gtajoe
"I called them out of the blue needing Homeowners Insurance and spoke to Desiree, and she was very friendly and helpful. She got me set up in no time and we were able to take care of it all over the phone. It was extremely convenient and Desiree was so helpful. I would definitely recommend them."
We responded:
"Thanks so much for the fantastic rating, gtajoe! We are so glad you had a positive experience with us here on State Farm Agent Zach Coffey’s Team. If there is anything we can do for you in the future, just give us a shout! "
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Kim Crow

February 25, 2026

5  out of  5
rating by Kim Crow
"Caitlyn was very helpful in switching my insurance from another state. It was so easy and fast not more than a few minutes on the phone and I’m all set! I’m saving quite a bit of money too! Thank you Caitlyn for excellent service!"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Zach Coffey’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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Scott Hurst

February 24, 2026

5  out of  5
rating by Scott Hurst
"Caitlyn was Very nice lady. She took the time to listen to what our needs were. She helped us very well."
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Zach Coffey’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Morristown ."
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Karen Crumbley

February 13, 2026

5  out of  5
rating by Karen Crumbley
"I reached out to ask questions about my home owners insurance and Desiree was very helpful and put my mind at ease."
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
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Kasey Barnes

February 12, 2026

5  out of  5
rating by Kasey Barnes
"Katelynn was very nice and very helpful when it came to getting the best quote for me! I would suggest to anyone to go to State Farm!"
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Zach Coffey’s Team. "
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Lexi Shultz

February 9, 2026

5  out of  5
rating by Lexi Shultz
"Zach reached out via email to review our current insurance and see if he could beat our rates - and little did we know, he would..by almost $100! Zach and his team were extremely helpful, answered all of our questions, and made us feel completely confident in making the switch. Caitlyn in his office also made the entire process of getting everything started super easy and stress-free. Highly recommend Zach and his team for all your insurance needs!"
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Zach Coffey’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Morristown ."
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Kristy Valle

February 5, 2026

5  out of  5
rating by Kristy Valle
"Affordable rates and excellent customer service. I feel confident knowing I’m well covered, and they are always available to answer my questions. Definitely recommend! Desiree was awesome."
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Zach Coffey’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Morristown ."
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Morgan Murray

February 2, 2026

5  out of  5
rating by Morgan Murray
"Desiree was amazing. She saved us money and bundled more cars than my last insurance company. Thankful for the great service :)"
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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Isabella Swanson

January 30, 2026

5  out of  5
rating by Isabella Swanson
"I called to get a free quote and was greeted by a happy voice, named Desiree. I told her I was interested in getting a quote and she was very attentive and super helpful in transferring me to where I needed to get. Caitlyn did a wonderful job and was also very helpful in assisting me. Such wonderful people you have working your office."
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Zach Coffey’s Team. "
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Bryant McGee

January 23, 2026

5  out of  5
rating by Bryant McGee
"Destinee helped me figure out the best option for coverage for our vehicles and followed up days later to make sure everything was correct on our bill."
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here on State Farm Agent Zach Coffey’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help! "
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Danniella Hernandez

January 22, 2026

5  out of  5
rating by Danniella Hernandez
"I love this office they are always so friendly and helpful when I have any Questions or concerns. Especially Desiree she's the she's the best!!"
We responded:
"Danniella, thank you for always giving my team and I your honest feedback! All feedback is important to our State Farm Insurance Agency. - Zach"
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Rayray Daly

January 15, 2026

5  out of  5
rating by Rayray Daly
"Been with them for a while and couldn't be more satisfied. The whole team is amazing, great communication and dedication to the customer. They have always went out of there way to help us."
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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Diana Baranski

January 10, 2026

5  out of  5
rating by Diana Baranski
"Desiree was super helpful and extremely efficient with all of our needs! We highly recommend the office!"
We responded:
"Thanks so much for the amazing review, Diana! We really appreciate your support here in Morristown . If you ever have any questions or need insurance assistance in the future, we are just a message away! Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Zach Coffey’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Morristown . "
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Sinisloth (Sinisloth)

January 6, 2026

5  out of  5
rating by Sinisloth (Sinisloth)
"Friendly, knowledgeable, and responsive team."
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Zach Coffey’s Team. "
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Jessie Dallas

January 6, 2026

5  out of  5
rating by Jessie Dallas
"Ask for Caitlyn! She has been so patient and amazing and is saving me over $200 a month in our insurance!"
We responded:
"Thank you so much for the 5-star rating, Jessie! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
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Logan Tomlinson

December 23, 2025

5  out of  5
rating by Logan Tomlinson
"Amazing service and amazing staff."
We responded:
"Thanks Logan and welcome to the State Farm family!"
Profile photo of Diana Wells

Diana Wells

December 17, 2025

5  out of  5
rating by Diana Wells
"Cheyenne called with a lower quote than what I'm paying with another company. I accepted and was happy to be back with State farm. I've had state farm for 51 years! Cheyenne was so helpful and friendly. She is a definite asset to her team and State Farm!"
We responded:
"Hey Diana, Welcome back to the State Farm family"
Profile photo of Frank Newcomb

Frank Newcomb

December 12, 2025

5  out of  5
rating by Frank Newcomb
"Caitlyn was so great to work with, very knowledgeable in her profession. Very nice and explained everything about my policy. She is a big reason I made the switch."
We responded:
"Hey Frank, I am so glad Caitlyn was able to help earn your business to State Farm! She is great at her job!"