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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Bryant McGee

January 23, 2026

5  out of  5
rating by Bryant McGee
"Destinee helped me figure out the best option for coverage for our vehicles and followed up days later to make sure everything was correct on our bill."
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here on State Farm Agent Zach Coffey’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help! "
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Danniella Hernandez

January 22, 2026

5  out of  5
rating by Danniella Hernandez
"I love this office they are always so friendly and helpful when I have any Questions or concerns. Especially Desiree she's the she's the best!!"
We responded:
"Danniella, thank you for always giving my team and I your honest feedback! All feedback is important to our State Farm Insurance Agency. - Zach"
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Rayray Daly

January 15, 2026

5  out of  5
rating by Rayray Daly
"Been with them for a while and couldn't be more satisfied. The whole team is amazing, great communication and dedication to the customer. They have always went out of there way to help us."
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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Sinisloth (Sinisloth)

January 6, 2026

5  out of  5
rating by Sinisloth (Sinisloth)
"Friendly, knowledgeable, and responsive team."
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Zach Coffey’s Team. "
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Logan Tomlinson

December 23, 2025

5  out of  5
rating by Logan Tomlinson
"Amazing service and amazing staff."
We responded:
"Thanks Logan and welcome to the State Farm family!"
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Diana Wells

December 17, 2025

5  out of  5
rating by Diana Wells
"Cheyenne called with a lower quote than what I'm paying with another company. I accepted and was happy to be back with State farm. I've had state farm for 51 years! Cheyenne was so helpful and friendly. She is a definite asset to her team and State Farm!"
We responded:
"Hey Diana, Welcome back to the State Farm family"
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Frank Newcomb

December 12, 2025

5  out of  5
rating by Frank Newcomb
"Caitlyn was so great to work with, very knowledgeable in her profession. Very nice and explained everything about my policy. She is a big reason I made the switch."
We responded:
"Hey Frank, I am so glad Caitlyn was able to help earn your business to State Farm! She is great at her job!"
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Jenifer Short

December 11, 2025

5  out of  5
rating by Jenifer Short
"Zack Coffey"
We responded:
"Thank you for the 5 star review!"
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Rachel Mitchell

December 11, 2025

5  out of  5
rating by Rachel Mitchell
"Desiree was wonderful. She had my insurance updated in less than 30 minutes. We’ve been loyal customers for many years!"
We responded:
"Thanks for the review Rachel! Glad Desiree was able to assist you!"
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K S

November 25, 2025

5  out of  5
rating by K S
"Zach Coffey and his team are totally awesome! They are always there to help. They really care about our insurance needs and are always giving the best service possible."
We responded:
"Thank you for the review! Our office prides ourself in taking care of our customers!"
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bonnie bailey

November 20, 2025

5  out of  5
rating by bonnie bailey
"The young lady that sold me my policy was Caitlyn. She was very personable, well informed, and very helpful. Zach, you need to give her a lot of coffee money!!!!!!"
We responded:
"Caitlyn is the best. Welcome to the Zach Coffey State Farm family! Glad we were able to save you some serious money on your insurance!"
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Jay Morena (Shamans Dream)

November 20, 2025

5  out of  5
rating by Jay Morena (Shamans Dream)
"Thank you Cheyenne for the great service and also saving me some $ on my Auto and Home Insurance! You made the process painless and a pleasure. Highly recommend the folks over at Zach Coffey - State Farm!"
We responded:
"Thanks Jay for the amazing review. So glad Cheyenne was able to help you and save you some serious money! "
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autumn hranek

November 19, 2025

5  out of  5
rating by autumn hranek
"Desiree was extremely helpful in getting the order in to have my windshield replaced."
We responded:
"Desiree is one of the best! She does a great job for our customers!"
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Stephanie

November 14, 2025

5  out of  5
rating by Stephanie
"Zach Coffey and his In store team is absolutely amazing."
We responded:
"Thank you for the amazing review!"
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CHEEKI BREEKI

November 4, 2025

5  out of  5
rating by CHEEKI BREEKI
"They handled everything fast and efficiently with no fuss."
We responded:
"Thank you. Our office likes to keep insurance simple!"
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Terri Sue Mach

October 31, 2025

5  out of  5
rating by Terri Sue Mach
"We highly recommend Zach Coffey and his Team at State Farm Insurance in Morristown TN👍👍 We recently had some questions about rental car insurance, and Desiree was extremely Knowledgeable and very helpful. They are always a pleasure to deal with! We insure our home and automobiles With Zach and his great team at State Farm. Terri Sue and Rudy"
We responded:
"Terri, I'm so glad your time spent with us has led you to share such great feedback! Thank you for giving us the opportunity to serve you and provide you with top notch service! - Zach"
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Cole Vdog37

October 30, 2025

5  out of  5
rating by Cole Vdog37
"Desiree is always so cheerful. She ALWAYS calls back when she says she will & follows up so well. Rare in today's world. Great agency to work with."
We responded:
"Thank you! Desiree always has a smile whether in person or on the phone! She does a great job!"
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Kellie Pressley

October 28, 2025

5  out of  5
rating by Kellie Pressley
"Desiree and Caitlyn have been awesome! They are super helpful and are always so pleasant. If they don’t know the answer to something. They’ll find out and call you right back. Couldn’t ask for nicer folks!"
We responded:
"Thanks for the review. The team does a great job at taking care of our customers here!"
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Alex Cope

October 23, 2025

5  out of  5
rating by Alex Cope
"Never has a problem with this provider, and Desiree has always been helpful when resolving issues."
We responded:
"Desiree is amazing at her job. Glad she could help you out Alex!"
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Angela Crayne

October 22, 2025

5  out of  5
rating by Angela Crayne
"Both Desiree & Cheyenne ar very professional & informative anytime I have any questions about my policy. Worked hard to get me the best coverages possible. Would highly recommend! Best agent in town!"
We responded:
"Desiree and Cheyenne are phenomenal at what they do. Glad they were able to help you out!"
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Juventino campos

October 3, 2025

5  out of  5
rating by Juventino campos
"Caitlyn was awesome made the process easy and great deals"
We responded:
"Thanks Juventino for the review. Caitlyn does a great job!"
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Benjamin Halley

October 1, 2025

5  out of  5
rating by Benjamin Halley
"Great team and better leadership! This is the best agency around"
We responded:
"Thanks for the review Ben. Glad to call you a friend and fellow agent!"
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Seth Gardner

October 1, 2025

5  out of  5
rating by Seth Gardner
"Zach is such a great agent. I really appreciate the time he takes to explain what State Farm offers and how he could help me!"
We responded:
"Thanks for the great review Seth! We do our best at making insurance easy to understand and simple!"
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Joe Sarrio

September 29, 2025

5  out of  5
rating by Joe Sarrio
"Zach and his team go above and beyond to make sure they are meeting your needs. They take the time to make sure you understand. They really do care about their customers… highly recommend this office."
We responded:
"Thanks Joe for the great review!"
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Tim Shaw

September 29, 2025

5  out of  5
rating by Tim Shaw
"Zach and his staff go way above to make sure you get the right coverage in place for your home and auto. I highly recommend this office!"
We responded:
"Thanks Tim for the great review!"